For professionals

Refer a Young
Person to Us.

We work with social workers, youth justice teams, schools, NHS and other organisations to support young people across North Solihull. Submit a referral and we'll be in touch within 2–3 working days.

Social Workers Youth Justice / YOT School Pastoral Teams NHS / CAMHS Housing Officers Police / PCSO Other Youth Organisations
1
Submit your referral Fill in the 4-step form below. Takes about 5 minutes.
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2
We review within 48hrs Our team reviews and matches the young person to the right programme.
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3
We make contact We reach out to the young person and confirm the plan with you.
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About you
2
Young person
3
Referral details
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Confirm
✓

Referral submitted.

We've received it and will be in touch within 2–3 working days. A confirmation has been sent to your email.

Your reference number

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What happens next

  1. Within 2–3 working days — a member of our team will review your referral and assess programme suitability.
  2. Initial contact — we'll reach out to the young person (and yourself if needed) to arrange an introductory meeting.
  3. Programme matching — we'll confirm which of our sessions would be the best fit and share dates/times.

Questions? Email us at info@urbanheard.org.uk quoting your reference number.

About you

Your details as the referring professional. All fields marked * are required.

About the young person

We only need a first name at this stage to protect their privacy (GDPR). We'll collect full details once they're engaged with us.

Referral details

Help us understand the context so we can match this young person to the right programme and prioritise appropriately.

Confirm & submit

Please read and confirm the statements below before submitting your referral.

Who can refer?

We accept referrals from any professional working with young people aged 11–25 in Solihull and surrounding areas.

  • Social workers & family support workers
  • Youth justice / YOT workers
  • School pastoral & SEN teams
  • NHS, CAMHS & mental health workers
  • Housing & homelessness workers
  • Police & neighbourhood teams
  • Other youth & voluntary organisations

Our programmes

  • Youth Groups (weekly drop-in)
  • 1-to-1 Key Work & Mentoring
  • Youth Voice workshops
  • HAF Holiday Programmes
  • Trips & Activities
  • DJ Workshops & DJ Studio

View What's On →

Safeguarding

Urban Heard is committed to safeguarding and promoting the welfare of young people. All staff are DBS-checked and trained in safeguarding procedures.

If you have an immediate safeguarding concern, please contact the appropriate statutory agencies before submitting a referral.

Read our safeguarding policy →

Need to speak to someone?

Email: info@urbanheard.org.uk

Crabtree Hall
34 Crabtree Dr, Fordbridge
Birmingham B37 5BU

Track a referral

Already submitted a referral?

Enter your reference number to see the current status. Reference numbers are in the format UH-2026-XXXX.